Some ‘Gazing’ thinking for Southgate

by admin on July 5, 2018

So England have finally won a penalty shoot-out in a World Cup. And only their second victory on penalties in a major tournament since they beat Spain in the Euro ’96 competition. And the single reason for this win….? Read More...

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Most of us have had prospects who have sat in our pipeline for a while. Then, after what seems like interminable calls and emails we finally get their attention. Suddenly we’re faced with a new challenge: How do we give ourselves the best chance of grabbing their attention and securing the deal? Read More...

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Senior Management briefings

by admin on September 29, 2016

A consistent, organised approach to briefing senior management takes away much of the stress that comes with the impending arrival of that high level visitor, or VIP. Read More...

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We don’t usually make predictions in this blog, but we are going to stick our neck out and say that Ivan Lendl’s return to working with Andy Murray will be good news for the player. Read More...

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Graduate schemes for non-graduates

by admin on May 11, 2016

A significant number of young people are actively deciding to start their careers early, rather than doing a degree. It could be the desire to avoid the £50k debts that some grads start their working life with. Or maybe it’s because something engaging has grabbed their attention. Or possibly because they are keen to build their own career path. But for whatever reason, there now seems to be a rich vein of talent that is choosing not to go to uni. Read More...

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Don’t just keep looking for ‘new’

by admin on March 7, 2016

We kicked off a Gazing Mindset Selling program with a new customer last week. All new, shiny, exciting and very positive. But as we discussed on Day 1 of the workshop, the key thing is to maintain the enthusiasm through the coming months and years. There needs to be just as much focus on it 12 months from now when it has become the norm. Read More...

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Customer service – does it make a difference?

by admin on February 15, 2016

Interesting to listen to the Evan Davis program The Bottom Line on Radio 4 this week. Well worth listening to the program on Customer Service if you haven’t heard it. Read More...

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Great working with Mantrac Nigeria

by admin on February 12, 2016

It’s very interesting and exciting working with our customer Mantrac across nine territories in Africa, the Middle East and Russia. Mantrac is one of the world’s leading distributors of CAT machinery and power systems. It has the clear stated intention of becoming the benchmark CAT dealer worldwide. Read More...

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Breaking the silos between service and sales

by admin on January 18, 2016

I’m often surprised how the service and sales parts of businesses don’t talk to each other. We’re very excited the be running a joint program between the two for a customer this quarter.  Bringing service and sales together and harness the power of both teams, and it’s certainly a case of 1+1 equals a lot more than 2! Read More...

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