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From red2blue

Organisations around the world use the red2blue model to help support high performance under pressure. We all go ‘red side’ from time to time; we wouldn’t be human if we didn’t. But it’s not a great place from which to operate, and spending too much time...

Locate your customer

When I was Sales Director in a previous business, I had a pretty clear idea of how I sold. And it worked ok. But when I started building a team, bringing in colleagues, joining them for meetings, I got frustrated at the radically different approaches. Kicks under the...

Process over outcome

You’ll often hear elite sportsmen and women talking about ‘controlling the controllables’. At Gazing we call this ‘blue head behaviour’. To dwell on the outcome, what might happen, is the red-headed approach: What if we lose the deal? What if the customer doesn’t like...

Stay on-task in difficult times

‘Diversions or distractions are the enemy of productivity. When we run our workshops we often run the ‘Bad Day in the Office’ exercise, designed to tease out all the things that can divert our focus, and impact on our ability to perform. Coronavirus is that on...

The importance of clear direction

The best thing you can do for your team is to set a clear direction. ‘This is what we are aiming to achieve, and this is what it means for you and you and you.’ Once that is clear, everything then flows from that. It’s especially helpful to get that clarity when the...